Member Responses to COVID-19 2020-05-20T09:13:52-04:00

RWA Members Enhance Service to

Rural Communities during COVID-19

During these challenging times with extraordinary world events, RWA remains proud of its members and the many ways they are helping their customers and communities.  RWA members are taking the Keep Americans Connected Pledge. Click on the member names below to learn the varied ways RWA members are serving rural America during this time of COVID-19.

Telsasoft introduced the Corona Metric Dashboard (CMD) to help ensure its rural wireless customers have the key performance indicators to manage the increased traffic carried over their rural networks during this time of unprecedented broadband and voice usage.

Strata Networks immediately implemented the Keep Americans Connected Pledge and proactively offered free internet service to all educators and students who did not currently have an internet service at their home. This free offer included any speed available at the customer’s location (up to 1 Gbps) and will continue until June 15, 2020.

Nemont has engaged with all schools in its community by donating over 400 computers, increasing download speeds through “speed bumps” to improve distance learning, adding community wifi hotspots, and providing broadband to first-time users. These efforts will continue to expand in rural northeastern Montana and portions of western North Dakota.

Pioneer Cellular immediately signed on to the Keep Americans Connected Pledge and suspended disconnects of all accounts, created free drive-up hot spots for the public at their retail locations, suspended late payment fees, removed hot spot limitations, waived data overage charges, and more.

Ericsson worked collaboratively with a local telephone company to quickly mobilize free high-speed internet for public school students affected by school closures.

Metaswitch is providing free usage for new subscriber accounts for its web collaboration product (MaX Meeting) and its Cloud Contact Center product.  Both of these special programs were implemented to support Metaswitch customers as they work to provide service during this difficult transition.

Contact, if you would like to submit your company’s response to COVID-19 or if you have questions.

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